If you have preordered a digital or physical product using a credit card, you won’t be billed until the product is released and/or shipped. If your items are shipped separately you will be billed each time a product is shipped. When will my credit card be charged? For purchases of downloaded products, your credit card will be charged within a day of the completion of your order.įor purchases of physical products, if you purchased using a credit card, you won't be billed until your product is shipped. More questions? Back to Account & FAQ Home To purchase EDS for download products in a completed order, you must look up your order and complete an additional purchase. ('DR') agrees to provide you (the 'End User') a service that enables the End User to make multiple downloads of digital computer software products (a 'Product' or 'Products') purchased in a single order (an 'Order') and downloaded from this Web site (the 'Site') for a period of two (2) years after the date the End User purchases the Product (the 'Service'). Upon payment of the specified fee, Digital River, Inc. When you have downloadable items in your order, you will see a link to add EDS to your order on the shopping cart page or the checkout page. It can be thought of as an insurance policy in case anything goes wrong with your computer or the downloaded product.

What is the Extended Download Service (EDS)? EDS essentially allows you to download your purchase again for up to two (2) years, in the event your computer crashes or the downloaded file becomes damaged or corrupt.

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